You are here: Terms and Conditions

Terms and Conditions

E-mail Print PDF

CONDITIONS OF CONTRACT

You must carefully read the following conditions of contract and waiver of liability details

a. Booking Procedure

A completed booking form and the required deposit must be forwarded to this office. The full balance is then due 60 days prior to departure. If the balance is not received by this date the booking will be deemed cancelled and cancellation fees applied.

b. Transfer of booking and amendment to bookings

If you wish to change any bookings made on the original booking or transfer to another trip you must advise TENZING  ASIAN HOLIDAYS in writing. Changes/transfers incur fees as follows:
  • Amendment to original requested bookings - fee of $50.oo per person applies. If you transfer to another trip which departs within 12 months of original booked departure, the following fees apply:
  • Between time of booking and 60 days prior to original booked departure - $100.00 fee plus any airline charges
  •  From 59 days of original booked departure date - cancellation fees will apply.

c. Cancellation fees

Should you cancel your booking you must notify TENZING ASIAN HOLIDAYS in writing. On receipt of this written notice cancellation will be effected. If you cancel a booking any time prior to departure date TAH will forfeit your $500.00 deposit.
  • If you cancel 60-30 days prior to departure TAH will forfeit 50% of total tour cost.
  •  If you cancel within 30 days prior to departure TAH will forfeit 100% of total tour cost.

d.  Fitness and health requirements

We recommend all participants take regular exercise before their trip. For trekking trips we require that you undergo a medical examination and have a doctor complete our medical questionnaire to ascertain adequate fitness for the selected trek. If you suffer from severe heart, chest, muscular or respiratory disorders, are a severe asthmatic or have high blood pressure we strongly advise against joining a trek. Should your medical questionnaire indicate that your doctor does not deem you fit enough to undertake a trek we will refund your deposit in full. Your medical questionnaire must be completed and returned to this office before final documents can be issued.

e. Minimal numbers on groups which results in cancellation of a trip.

Should there be too few people on any trip to conduct that trip we reserve the right to cancel that trip. If we are unable to transfer you to another trip your deposit and any payments will be refunded in full.

f. Travel Insurance

Your trip cost does not include travel or personal insurance. However we INSIST you have adequate travel insurance cover for the duration of the trip. Proof of cover must be sent to this office before final documents will be issued.

g. Changes in trek/tour route or itinerary.

It may be necessary due to weather, local transport or various other reasons to make changes to your itinerary/route.  TENZING ASIAN HOLIDAYS  reserves the right to do so - at the discretion of the group leader. No refunds will be considered on the basis of itinerary/route changes.

h. Postponement or delays

We do not take any responsibility for any flight delays or schedule changes at any stage throughout the trip.

i. Airline responsibility

This contract booking form is not issued on behalf of any airline and does not make any commitment on their behalf in the course of the trip.

j. Trip costs

The quoted trip cost is accurate at time of booking and we do our utmost to maintain fair costs. However some matters are beyond our control and we reserve the right to increase our total trip cost up to time of departure as a result of major currency fluctuations, increased fuel costs, airport charges, increased airfares or increased local operator charges.

k. Items not included in trip costs (unless specifically mentioned)

  • passport and visa charges
  • airport departure taxes outside Australia
  • meals not included in quoted itinerary and cost
  • personal items - laundry, postage, personal expenses, medical expenses on tour.
  • Emergency evacuation charges
  • Excess baggage charges
  • Personal travel insurance



In signing this booking form, I also acknowledge and confirm the following:

To: TENZING ASIAN HOLIDAYS and its various land management authorities who grant the licence to operate this trip being the Licensor I am aware that your adventure trip, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which may include physical exertion for which I may not be prepared, weather conditions subject to sudden and unexpected change, remoteness from normal medical services, evacuation difficulties if I need evacuation. I accept all the inherent risks of the proposed adventure trip and the possibility of personal injury, death, property damage or loss therefrom.

I acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work, and that these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. I agree that if I suffer any injury or illness TENZING ASIAN HOLIDAYS may, at my cost, arrange medical treatment and emergency evacuation services as they deem essential for my safety. In entering into this agreement I am not relying on any oral, written or visual; representatives or statements by TENZING ASIAN HOLIDAYS or its staff or any other inducement or coercion to join this trip, only my own free will.

I confirm that I am over the age of 18 years and that I have read and understood the terms and conditions of this contract and this agreement prior to signing it and I agree that this agreement will be binding upon my heirs, next of kin, executors,  administrators and successors.